The Office Administration program enables students to gain skills and knowledge of computer software, office systems, office budgets, customer service and human resources necessary in managing today’s automated offices. Career paths include jobs such as administrative assistant, executive secretary, general office manager, office clerk and receptionist.
There are four options within this program:
- Office Administration A.S. or A.A.S. Degree (2265)
- Office Support Technical Certificate (6100)
- Office Specialist Technical Certificate (6101)
- Office Management Technical Certificate (6359)
Students may choose to pursue an A.S. or A.A.S. degree and earn technical certificates while completing the requirements for the degree, or pursue one or more certificate programs to develop or upgrade their skills in a particular field. Contact an advisor or counselor to determine the career education path that is best for you.
Students may complete a degree in only one of the three specialty tracks: Office Administration, Medical Office or Office Software Applications. Students who wish to add a second area of specialization after completing a degree should pursue the technical certificate in that area.
You can enter any office with confidence after completing the Office Specialist program. Records management, computer skills, customer service basics, and business math are covered. You’ll have the knowledge and skills needed to become a dependable office systems specialist, general office staff assistant, or support clerk. If you’re already in the workforce, you can improve your skill level and job performance.
Career Opportunities, Rapid Placement
Jacksonville is a city committed to economic development. Organizations are growing and relocating here, and the demand for qualified administrative professionals is high. Florida Community College graduates have a track record for rapid placement. Opportunities are especially strong in customer service, hospital administration, law firms, religious organizations, real estate firms, government offices, car dealerships, hotels, schools, sports teams, libraries, transportation and manufacturing.
Entry level salaries in a general office position begin at about $20,000 and can go to the mid-$30,000s with experience. Customer service representatives and legal assistants begin at about $30,000, executive assistants can exceed $40,000 and with further training, business managers in Jacksonville are in the $70,000 range.
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Total Credit Hours: 18